Lean Sigma Search™

Lean Sigma Search™:  Define Phase

Voice of the Client
Just as with any customer-centric Lean Six Sigma value stream process, in order to provide quality service, the Define phase of our Lean Sigma Search™ methodology starts with the voice of the client (VOC). This is the first important step in our process toward clearly defining the client’s critical to quality (CTQ) search requirements and sets the stage for the rest of the executive search value stream process.

Defining the Search CTQs (Go to Gemba)
By visiting our client’s site, we develop a thorough quantitative and qualitative profile of the client company, the hiring department, and the ideal candidate in order to best understand the client’s CTQs. As part of this process, we also focus on gaining a thorough understanding of the client’s business philosophy and culture, because studies have shown that the ultimate success of a chosen candidate correlates strongly with compatibility and chemistry, in addition to other hard skill factors. Our very targeted profiling questions are not only designed to identify the client’s CTQs, but also aid in our understanding of their alignment down to the ideal candidate profile. This process greatly enhances our ability to deliver candidates better targeted to the client’s requirements.

Search Stakeholders                                                     We prefer to work directly with the key stakeholders in the search process. These are the hiring managers immediately involved in the hiring process. By working directly with key stakeholders, we believe we can greatly improve the efficiency and effectiveness of our executive search value stream process.

Search Deliverables and Goals
During the Define phase we work closely with the client to identify up front the project scope, milestones, deliverables, goals and fee agreements. During this phase we also define the roles and responsibilities of each party, ensuring smooth execution throughout the search process.

Overview (Previous)                     (Next) Measure

How is Our Executive Search & Recruiting Firm Different?

With our Lean Six Sigma approach, experience and global perspective, we stand out from other executive search firms and add significant value for our clients in their search for leadership talent. Unlike other recruiting firms, we truly speak the language of our clients and candidates.

Our Lean Sigma Approach   Search excellence starts with the sound foundation of a well defined and consistent search methodology. Our Lean Sigma Search™ process incorporates a unique Lean Six Sigma approach to filling our clients’ staffing needs. Each phase of our executive search value stream process is designed to eliminate waste in order to move the search and recruiting process along efficiently and effectively, thus enabling us to exceed our clients’ expectations and requirements.

Our Experience                        With our team’s decades of operations experience, we are uniquely qualified to help our clients find, assess and recruit leadership talent. Our key principals have held senior-level director, VP and Lean Six Sigma positions in manufacturing, distribution and service-based Fortune 500 companies.

Our principals are Six Sigma Master Black Belt and Lean trained by globally recognized industry leading companies and have real-world, practical experience in their application.  As subject matter experts in the recruiting of Lean, Six Sigma and operations talent, our firm has been featured in leading industry trade magazines such as: Quality Progress, Quality Digest and IndustryWeek.

Our Global Perspective          Our key principals have managed global operations and led key initiatives in Eastern Europe, Western Europe, Latin America and throughout Asia. Our principals, with their global perspective, understand what it takes to find, assess and recruit talent for companies to succeed in today’s global economy.